Request Simple A account deletion

Send your request

Email support@simple-a.com from the email address associated with your account. Ask to delete your account and associated personal data. Include whether you use Simple A as a student or tutor. Do not send your password, payment card details or identity documents.

If you cannot access that email address, explain this in your request. Support will arrange an identity check before deleting account data.

What happens next

Support reviews the request, verifies ownership and confirms the deletion steps with you. Account deactivation stops access; it does not by itself erase stored data.

Your request covers your account profile, contact information, profile photo, app identifiers and other personal data associated with the account. Ask support about course uploads, messages and records shared with other participants.

Some payment, accounting or security records may need to be retained for legal, fraud-prevention or dispute reasons. Support will explain any retained records, their purpose and applicable retention period when handling your request. Removing the app from your phone does not delete the account.